The Marks & Spencer store located at Fountains Retail Park in Tunbridge Wells has temporarily closed its doors for a significant refurbishment. The closure, which began on December 31st, is expected to last for several months, with the store slated to reopen in the spring. This extensive renovation aims to enhance the customer experience with an expanded food hall, a redesigned layout, and the introduction of a new in-store bakery and coffee counter.
Key Takeaways
- The M&S Tunbridge Wells branch at Fountains Retail Park is closed for refurbishment.
- The store is expected to reopen in the spring.
- The renovation includes an expanded food hall, a new bakery, and a coffee counter.
- Staff will be redeployed to nearby M&S stores during the closure.
Extensive Refurbishment Planned
The upcoming transformation of the Marks & Spencer branch promises a revitalised shopping experience for customers. The food hall is set to undergo a significant expansion and redesign, offering a wider array of M&S Food products. This enhancement aims to provide customers with greater choice and maintain the trusted value, innovation, and quality that M&S is known for.
A key addition to the revamped store will be a brand-new in-store bakery, allowing shoppers to enjoy freshly baked goods. Complementing this will be a new coffee counter, providing a convenient spot for customers to grab a hot beverage. These additions are designed to make the store a more comprehensive destination for food shopping and everyday needs.
Staff Redeployment and Customer Patience
During the refurbishment period, the store’s staff will be temporarily redeployed to other nearby Marks & Spencer locations. Store manager Lauren Gunn expressed her enthusiasm for the upcoming changes, stating, “We cannot wait to showcase our improved M&S Food store in a few months and thank you to all of our customers for their patience while work takes place.”
Ms. Gunn further added, “It will be fantastic to offer more M&S Food products, meaning even more choice for customers and even more trusted value, innovation and unbeatable M&S quality on offer. In the meantime, the team and I look forward to continuing to serve customers at our nearby stores.” The exact reopening date is yet to be confirmed, but customers can anticipate a significantly upgraded store in the spring.
